Business Information

Voucher Flow Chart

Gift vouchers flowchart

 

 

Business Terms and Conditions

Businesses are subject to the terms and conditions listed below.

  1. Burke Shire Council will not reimburse costs if there is no evidence of receipts and or vouchers.
  2. It is the businesses responsibility to collect vouchers on transaction and to store the voucher accordingly noting that the voucher must be used in a single transaction.
  3. Businesses are required to produce a receipt of goods or services purchases alongside evidence of the related voucher (can be stapled together). It is good practice for businesses to photograph the voucher and receipt. For Burketown businesses, receipts and vouchers will be collected weekly, whilst those outside of Burketown will be required to send through copies of receipts and vouchers fortnightly.
  4. It is the businesses responsibility to invoice Council. Payment will only be made upon evidence of vouchers and receipts. Businesses are subject to Council payment terms.
  5. Burke Shire Council will only reimburse to the costs that are listed on the receipt to the value of the vouchers used – maximum $200 if all vouchers are used at once. If the value is less than the voucher, Council will only reimburse to the receipt value.
  6. Burke Shire Council will not reimburse costs over the voucher value.
  7. Burke Shire Council will not reimburse costs associated with the sales of tobacco products and/or alcohol.
  8. Burke Shire Council will not reimburse businesses that are not a participating business listed on the voucher.

 

Business Tips  

To assist Council and ensure that your business is able to claim reimbursements being organised is vital. Below are a few tips and tricks that will help your business.

  • Ensure you train your staff so they understand the procedure of collecting vouchers and the terms and conditions associated with them.
  • When customers use vouchers make it a habit to collect the voucher and staple it directly to the receipt. You can also take a photo of the voucher and receipt together to ensure you have a record.  
  • Collection of receipts and vouchers in Burketown will occur weekly. For businesses outside Burketown collection will occur fortnightly. Businesses can email, or message photos of receipts (must be high quality legible photos) or drop them off at the Council office.
  • Businesses can invoice Council for the receipt amounts once they have been submitted. Payment terms with Council will be 14 days.

 

For more information or clarification, please contact Council on (07) 4745 5100 or email office@burke.qld.gov.au